Nikola Radisic
Enterprise taught me process. Startups taught me speed. I use both to keep AI agent infrastructure working for the teams that run on it.
About
I have worked at both ends of the company-size spectrum. At OTP banka, Medtronic and Infobip I learned how large companies run: ITIL incident management, enterprise IT support, and global conferences in Europe and the US. At Codeanywhere and now Daytona I learned to own whatever needs owning: support, billing, presales and account management.
Today I work directly with teams running AI agent sandboxes on Daytona. I reproduce production failures, ship fixes in Go, TypeScript and Python, help with capacity and region decisions, and built a customer insight system used company-wide.
Experience
- Daytona Senior Solutions Engineer, -present
- Infobip Global Events Team Lead, -
- Codeanywhere Customer Support Manager, -
- Medtronic Technical User Support Analyst, CEE, -
- OTP banka IT Production Support, -
- Splitska banka IT Production Support, -. Merged into OTP banka in 2018.
Contact
If you would like to talk, email is the best way to reach me.